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easyJet

AirBerlin, easyjet


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Internet booking engine (tickets online)





Passangers     Adults :   Students:   Children:   Infants:
Trip type       only direct flights

Check-in online

If you opt to check in online you can print out your boarding pass after making your booking (From 60 days before you travel and until two hours prior to the scheduled departure time of your flight). You can then go straight to security when arriving at the airport where airport staff will check your passport and/or other travel documents. You should be at the gate no later than 25 minutes before the scheduled departure time of your flight. Passengers who present themselves at the gate later than 25 minutes prior to the scheduled time of departure will not be accepted for travel and will forfeit their seats.

Checking in online means that you may only take one piece of hand luggage with you that should be no bigger than 55x40x20cms. If you decide to take hold luggage with you, you must check in at the desks as normal where you will receive a new boarding card.

If you have pre-booked assistance to get to the gate, just contact a member of easyJet staff in the check-in hall who will be happy to organise this for you. Please remember to allow extra time for this. If you are a wheelchair user and wish to take your wheelchair with you, please contact a member of easyJet staff on arrival at the airport to ensure that your wheelchair gets accepted for carriage. We recommend you arrive at the airport 60 minutes before the scheduled time of departure of your flight but in any event, you must arrive 40 minutes before the scheduled time of departure of your flight otherwise we will not be able to accept your wheelchair for carriage. If you wish to be pre-boarded, contact a member of staff who will be happy to arrange this. Please note that easyJet operates a strict pre-board policy; A person who is pre-boarded may be accompanied by a maximum of two travellers who are the appointed guardians, parents, carers or travelling companions and any siblings under the age of 10.

Boarding

We operate a free seating policy which means that you can choose where you sit on the aircraft. easyJet operates a strict priority boarding system and you will be boarded by the sequence you checked-in at.

The aircraft is boarded in groups, starting with passengers who have purchased Speedy Boarding, followed by passengers travelling with babies and young children. Boarding will then continue with group ‘A’ boarding cards, then B, C and finally group D. Group C is reserved for passengers who have checked in online.

We appreciate that there are some passengers who require assistance. After prior arrangement with our check-in and gate staff we will do our best to assist wherever possible by arranging for passengers with reduced mobility to board before the main boarding groups of Speedy Boarding, A, B, C, and D.

If you need assistance in any way, please do let us know by pre-booking via the relevant booking confirmation in My easyJet.com at least 48 hours before the scheduled departure time of your flight so that appropriate comments are made on our bookings information system and for appropriate equipment and resources to be organised at the airport.

Baggage

Each passenger is usually permitted
* one standard piece of hand baggage to maximum dimensions of 55x40x20cm, and
* a free allowance of standard checked-in hold baggage to a maximum weight of 20kgs
A fee per kilo for excess weight over these allowances is charged prior to departure.

Each passenger is allowed a maximum hold baggage weight of 50 kilos including any sports equipment, subject to available space. The maximum weight for any single piece of baggage is 32 kilos. Freight or cargo items cannot be accepted as passenger baggage.

Infants who share your seat do not have a baggage allowance.

Planes
Passengers with specific requirements

We recognise that some passengers have specific requirements, and aim to assist whenever possible. To allow us to do this, we often need to know in advance, and therefore ask you to telephone our call centre before you travel so that the appropriate arrangements can be made.

Payment options and currency information

Payment for bookings can be made using a debit or credit card (American Express, American Express Travellers Cheques Card, Connect, Delta, Diners, Mastercard, Switch, Carte Bleue, ELV, and Visa Electron). We do not accept cash or cheques.

A transaction fee will be applied when you pay by Visa debit or credit card, MasterCard, Diners Club, American Express, ELV, or Maestro/Switch, except for payments by Carte Bleu or Visa Electron. Credit cards incur a percentage charge of 1.95% of the total amount payable, with a minimum charge of £4.95. Debit cards, except Carte Blue or Visa Electron, are subject to a fixed £1 charge.



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